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Online Access to Appointments and Repeat Prescriptions

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • Book or cancel appointments online
  • Order repeat prescriptions online

How to sign-up

We can sign you up to online services to book/cancel appointments and order repeat prescriptions quickly and easily.  Please contact the surgery or call into reception to sign up. Once we verify your identification, you will be issued with a username and password to activate your account.

NHS England rules allow us to vouch for your identity in person rather than requiring ID documents provided that a member of our teams knows you well enough to confirm your identity.

View Your Medical Record

We also offer the option for patients to view their medical records. An application form and consent form for viewing your medical records online can be requested at reception.

*Please note that it is at the discretion of the practice's Caldicott Guardian as to whether detailed coded medical record access is granted. 

More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

For more information about SystmOne/SystmOnline please visit:

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